Related Articles ( quality )
Measuring Patients' Attitudes Towards the Five Dimensions of Quality in Sudanese Hospitals- An Application to a Sample of Local Hospitals in El-Douiem Locality
Objectives: This study aimed to find out how to measure the level of quality of health services from the point of view of patients and workers in local hospitals in El-douiem locality. As well as, it aimed at providing suggestions and recommendations to hospitals to improve the quality of health services, ...
The Quality of Banking Services and its Relationship to Customer Satisfaction at the Arab Islamic Bank in Palestine
Objectives: The aim of this study was to determine the quality of banking services and its relationship with customer satisfaction at the Arab Islamic Bank. Methods: To achieve the study objectives, a descriptive-analytical approach was used. A questionnaire was designed, consisting of two ...
The Impact of The Quality of Work Life on Developing Job Engagement: A Field Study Applied to the Ministry of Sports in the Kingdom of Saudi Arabia
Objectives: This study aims to clarify the impact of the quality of work life as a modern administrative style with its dimensions represented in (fairness of the wage and rewards system, job security, participation in decisions) on the development of job engagement behavior among employees in the Saudi ...
External Audit Quality and its Factors in Palestinian Municipalities: Moderating Effect of Supreme Audit Institutions
Objectives: The study aims to investigate the relationship between external audit quality and its factors (i.e., auditor characteristics, audit firm attributes, and effectiveness of municipal internal control), as well as the moderation effect of supreme audit institutions between external audit quality ...
The Impact of Leadership Styles on Total Quality Management in Palestinian Income Tax Departments
Objectives: This study aimed to identify the impact of leadership styles (directive leadership, supportive leadership, achievement-oriented leadership, participative leadership) on total quality management in Palestinian income tax departments. Methods: To achieve this objective, a descriptive-analytical ...
The Quality of Electronic Banking Services and Their Impact on Customer Satisfaction (A Field Study on a Sample of Banks Operating in Sudan)
Objectives: The study aimed to identify the quality of electronic banking services in its dimensions (responsiveness, reliability, security, empathy, and tangibility) and their impact on customer satisfaction. Methods: The study employed the descriptive-analytical approach and used a questionnaire ...