Related Articles ( Services )
The Impact of After-Sales Services on Achieving Competitive Advantage A field Study on Some Electrical Tool’s Companies in El-Obeid City
This study dealt with the impact of after-sales services on achieving competitive advantage as a field study on some electrical tool’s companies in El-Obeid city. The questionnaire was used as a tool for data collection. The study followed the descriptive and analytical approach to analyze the ...
The Role of Supply Chain Management in Enhancing the Quality of Services Provided (A field study on Tawafa Organizations)
The study aimed to know the role of supply chain management in enhancing the quality of services provided in the Tawafa Organizations in Makkah Al-Mukarramah. To achieve the objectives of the study, the researcher used the descriptive analytical method. The study population represented the workers in ...
Measuring the Level Perceived and Expected Quality of Services at the Two Holy Mosques in Light of the Corona Pandemic Using the (SERVQUAL) Model
The study aimed to identify the perceived and expected quality of services provided in the Two Holy Mosques in the case of the Covid-19 crisis from the point of view of the beneficiaries of pilgrims, umrah and visitors. The study followed the descriptive analysis approach by using the questionnaire that ...
The Impact of Capital Structure on Performance at the Corporate Service Sector in Jordan
The study aims to measure the impact of capital structure and investment in assets on net income and return on investment in the services sector during the period of (2016-2018). The study population consists of all corporate service companies in Jordan. (12) companies were randomly selected. The statistical ...
The Reality of Crisis Management in the General Presidency for the Affairs of the Grand Mosque and the Prophet’s Mosque in Light of the Corona Covid 19 Pandemic (An Evaluation Study of the Reality of the Services Provided)
The study aimed to identify the reality of crisis management in the General Presidency for the affairs of the Grand Mosque and the Prophet’s Mosque, its management in light of the Corona pandemic (Covid-19) and its challenges. To achieve this goal, the descriptive analytical approach is used, and ...
Measuring the Satisfaction of Officials in the Central Hajj Committee with the Level of Services Provided by the Executive Authorities
This study aimed to identify the extent of the satisfaction of officials in the Central Hajj Committee with the level of services provided by the authorities concerned with Hajj and Umrah, and to reveal the most important mechanisms used by the Central Hajj Committee to measure the satisfaction of pilgrims ...
The Impact of Privatization of the Health Sector on the Quality of Health Services in The Kingdom of Saudi Arabia: From the Perspectives of the Employees in A Sample of Governmental Hospitals Affiliated to the Najran Health Directorate
This research aims to test the impact of privatization of government hospitals on the quality of health services in its dimensions (tangibility, reliability, responsiveness, safety and empathy) in government hospitals affiliated to the Directorate. In regard to Najran Health, the study used a sample ...
Measuring Patients' Attitudes Towards the Five Dimensions of Quality in Sudanese Hospitals- An Application to a Sample of Local Hospitals in El-Douiem Locality
Objectives: This study aimed to find out how to measure the level of quality of health services from the point of view of patients and workers in local hospitals in El-douiem locality. As well as, it aimed at providing suggestions and recommendations to hospitals to improve the quality of health services, ...
The Quality of Banking Services and its Relationship to Customer Satisfaction at the Arab Islamic Bank in Palestine
Objectives: The aim of this study was to determine the quality of banking services and its relationship with customer satisfaction at the Arab Islamic Bank. Methods: To achieve the study objectives, a descriptive-analytical approach was used. A questionnaire was designed, consisting of two ...