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The Extent of Awareness and Understanding of Employees in the Banking and Financial Sector of the Concept of Continuous Learning and the Characteristics of the Continuous Learning Work Environment (An Applied Study on Saudi Banks and Financial Institutions in the Medina Region)
Objectives: The study aimed to identify the awareness and perception of employees in the banking sector in the Medina region regarding the concept of continuous learning and the characteristics of a continuous learning work environment (competitive advantage, innovation and competition, an open and forgiving ...
The Quality of Electronic Banking Services and Their Impact on Customer Satisfaction (A Field Study on a Sample of Banks Operating in Sudan)
Objectives: The study aimed to identify the quality of electronic banking services in its dimensions (responsiveness, reliability, security, empathy, and tangibility) and their impact on customer satisfaction. Methods: The study employed the descriptive-analytical approach and used a questionnaire ...