Volume 15 - Issue 2 (7) | PP: 240 - 255
Language : English
DOI : https://doi.org/10.31559/GJEB2025.15.2.7
DOI : https://doi.org/10.31559/GJEB2025.15.2.7
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Obstacles to Effective Strategic Planning in Transportation and Crowd Management: An Applied Study in the Hajj and Umrah System
Received Date | Revised Date | Accepted Date | Publication Date |
11/11/2024 | 26/11/2024 | 19/12/2024 | 30/4/2025 |
Abstract
Objectives: This study aims to investigate the challenges faced by employees in the Hajj and Umrah System in implementing effective strategic planning for transportation and crowd management. Methods: A survey was conducted with 63 employees, collecting data on key demographics, including gender, professional experience, education level, and age. The study analyzed participants' perceptions of obstacles affecting strategic planning, transportation, and crowd management. Results: Findings reveal that 69.4% of participants recognize significant barriers to strategic planning, such as insufficient human resources and inadequate inter-unit coordination. Additionally, 71.2% acknowledge that limited resources, expertise, and follow-up hinder transportation operations, while 70.0% identify similar challenges in crowd management, including a lack of qualified personnel and budget constraints. No significant differences in perceptions were found based on demographic factors. Conclusions: The study highlights a consensus among employees on the barriers to effective strategic planning. Policymakers and management are urged to improve resource allocation, provide advanced training, and enhance coordination to optimize transportation and crowd management strategies. Additionally, future research should explore the impact of specific training programs and innovative technologies to address resource constraints and improve coordination among units in the Hajj and Umrah System.
How To Cite This Article
Alamoudi , R. A. A. (2025). Obstacles to Effective Strategic Planning in Transportation and Crowd Management: An Applied Study in the Hajj and Umrah System. Global Journal of Economics and Business, 15 (2), 240-255, 10.31559/GJEB2025.15.2.7
Copyright © 2025, This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.