Abstract

Objectives: The study aimed to identify the impact of organizational agility on crisis management in the Hajj and Umrah sector in the Kingdom of Saudi Arabia. Methods: A descriptive survey method was used. For collecting data, a questionnaire was designed and administered to a stratified random sample of (384) employees working in the Hajj and Umrah sector in the Kingdom of Saudi Arabia. Results: There were several findings revealed, most notably: there was a significant correlation between the dimensions of organizational agility (sensing agility, decision-making agility, application agility) and the dimensions of crisis management in the Hajj and Umrah sector in the Kingdom of Saudi Arabia: and there was a statistically significant effect at the significance level (alpha = 0.05) in the sample's responses to the dimensions of organizational agility on the dimensions of crisis management in the Hajj and Umrah sector in the Kingdom of Saudi Arabia. Conclusions: The study recommended promoting the adoption of the concept of organizational agility, with all its dimensions, across government organizations in the Kingdom, particularly within the Hajj and Umrah sector.