Related Articles ( satisfaction )
Marketing of insurance services and their contribution to customer satisfaction (2014-2018 case study of Chikan Insurance and Reinvestment)
: This study examined marketing of insurance services and their contribution to customer satisfaction. Status of the State of Khartoum (2014-2018) was used. Resolution was a tool for data collection. The study followed the descriptive and analytical approach. Advertising has effectively contributed to ...
Measuring the Satisfaction of Officials in the Central Hajj Committee with the Level of Services Provided by the Executive Authorities
This study aimed to identify the extent of the satisfaction of officials in the Central Hajj Committee with the level of services provided by the authorities concerned with Hajj and Umrah, and to reveal the most important mechanisms used by the Central Hajj Committee to measure the satisfaction of pilgrims ...
The Quality of Banking Services and its Relationship to Customer Satisfaction at the Arab Islamic Bank in Palestine
Objectives: The aim of this study was to determine the quality of banking services and its relationship with customer satisfaction at the Arab Islamic Bank. Methods: To achieve the study objectives, a descriptive-analytical approach was used. A questionnaire was designed, consisting of two ...
Incentives and their impacts on Employees Satisfaction & Performance: The Case Study of Omdurman Ahlia University-Sudan
Objectives: This study aimed to determine the effects of moral and financial incentives on employee performance and satisfaction at Omdurman Ahlia University in Sudan. It also sought to make recommendations for improving the efficacy of the university's incentive program, which aims to raise employee ...
Integration of Logistics Management Services and Their Impact on Improving the Mental Image to Achieve the Satisfaction of The Guests of God (A Case Study of Customers of Umrah Companies)
Objectives: This study aimed to identify logistics management and its services, understand the components of logistics management and its indicators, clarify the concept of mental image and customer satisfaction, and determine the impact of logistics management on customer satisfaction. Methods: The ...
Digital Payments as a Digital Financial Service and its Relationship to Achieving Customer Satisfaction in Saudi Banks
Objectives: The study aimed to analyze the impact of digital service quality on customer satisfaction in Saudi banks, focusing on elements such as ease of use, security, speed, and variety of options. Methods: The study adopted a quantitative methodology using surveys distributed to a sample of 100 ...
The Quality of Electronic Banking Services and Their Impact on Customer Satisfaction (A Field Study on a Sample of Banks Operating in Sudan)
Objectives: The study aimed to identify the quality of electronic banking services in its dimensions (responsiveness, reliability, security, empathy, and tangibility) and their impact on customer satisfaction. Methods: The study employed the descriptive-analytical approach and used a questionnaire ...