International Journal of Hospitality and Tourism Studies (IJHTS) is a peer-reviewed, open-access journal, published Biannually by Refaad, aiming to promote and enhance research in all fields of the hospitality and tourism industry. The journal publishes high-quality original papers, along with empirical research and theoretical articles that contribute to the conceptual development of hospitality and tourism management. It provides an outlet for research, which advances our understanding of the hospitality and tourism discipline.
30 (Days)
Median time to first decisionCUSTOMER PERCEPTION ON SERVICE QUALITY IN THE HOSPITALITY SECTOR WITH A FOCUS ON HOTELS IN ABEOKUTA, NIGERIA
The hotel industry is largely dependent on service quality and customer satisfaction for continuous and efficient growth. The main aim of this research is to determine how perceptions of service quality have influenced hotels' operations in determining customer loyalty and satisfaction. To this end, ...
